Store Policies & Hardware Care
30-Day In-Home Trial
We want you to experience Audrine hardware in the quiet intimacy of your daily routine. Every purchase is backed by our 30-day in-home trial. If for any reason the ritual does not meet your expectations, initiate an easy return with our Customer Support for a full refund of your purchase price.
Complimentary Global Shipping
All orders exceeding $100 receive complimentary tracked express shipping worldwide. Orders are prepared within 24 business hours. Typical transit windows range from 2 to 4 business days domestically, and 4 to 7 business days internationally. Full tracking details are supplied immediately upon courier scan.
Two-Year Hardware Warranty
Every Audrine device is built with premium components and backed by a two-year warranty. If your device fails under normal home use, our support team will replace it promptly, free of charge.
Privacy & Transaction Security
Your personal details and checkout information are guarded with 256-bit SSL encryption. We never sell, lease, or monetize your contact information. Payment verification is securely handled through certified PCI-compliant gateway infrastructure.